What are the qualities you need to be good at your work, your job, your business? Whether you’re a consultant or freelancing which personal attributes should you develop. I have been reflecting on this for quite a few weeks and will share some personal thoughts over a series of posts.
First essential ingredient is definitely reliability
This is one of the most important qualities that people need and sadly seems to be a personality trait that is disappearing. Too many people have shared they have been let down by others who’ve messed them about, haven’t fed back on their progress, or simply haven’t delivered at all. When your working as a freelancer the need to be reliable is essential, its the price we pay for flexibility.
Sometimes they’d have a chat, given the individual the brief – and then nothing. No response. Similarly working with agencies and suppliers the same experience. No response for a quote didn’t answer calls or emails and generally messed them about until they stopped chasing them. Often looking to find another supplier or assistant who did want their business.
This is totally inexcusable and not only gives a perception that people don’t care but is extremely rude, disrespectful – reliability is now more valued than ever. Consequently it leads to good word of mouth and reputation for the freelancer.
Professionalism is paramount in all industries whether in employment or working as a freelancer. If your boss or client calls you, then reply, acknowledge the communication. It doesn’t have to be immediately but does please respond within 24 hours.
The same is if you are part of a team. A great team player is a constantly reliable day in and day out, not just some of the time. You can be counted on them to get the job done, meet their deadlines, keep their word and provide consistent quality work. With excellent performance, organisation and follow-through on objectives this approach develops positive, constructive work relationships and adds value to the whole team.
So make sure you are always reliable, make it part of your key values.